bd23ks
Oct 03, 2023Copper Contributor
Status:
Closed
Microsoft RDP client with macOS Sonoma experiences audio input disconnects
I'm having issues after upgrading to Mac OS Sonoma with audio disconnecting when using MS RDP to access a Windows PC and use Teams. When I initially connect to Teams, audio input and audio output is working correctly. After a few minutes, Teams will report audio device microphone is disconnected or not working and then no-one can hear me speak. I can still hear them, but they can't hear me. If I leave the meeting and re-join it works again for a few minutes and then the same issue happens again. Please fix ASAP.
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- TaniaMariscal
Microsoft
Status changed:NewtoClosed - rvandenbedem
Microsoft
Original thread: https://techcommunity.microsoft.com/t5/azure-virtual-desktop-feedback/microsoft-rdp-with-macos-sonom...
For those of you that are comfortable with beta software, you need to do the following if you want to test this fix:
- Download Microsoft Remote Desktop Beta for Mac version 10.9.5 here: https://aka.ms/rdmacbeta
- Unzip the downloaded file and copy to your applications folder (yes, it runs separately from the GA version of Microsoft Remote Desktop for Mac).
- Run the beta version and recreate the RDP PC and/or Workspace profiles you have in the GA version.
- Connect, test, and post your results in this thread.
If you are not interested in beta software, you will have to wait until 10.9.5 is released as GA.