Hi,
I sometimes get disconnected from a session over an RDP Gateway (maybe not the app's fault) but then when I reconnect, I get a black session window and a beach ball cursor. Then, I have to force quit. It connects fine after a force quit.
I don't see this hang with local connections that do not use the gateway and can make new connections locally after the disconnect (but before I try to reconnect to the host behind the gateway).
One factor may be Duo MFA on the gateway but I can't test without that easily.
3 Comments
TaniaMariscalMicrosoft
Status changed:NewtoClosed- TaniaMariscal
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
Still happening on client version 10.9.5 (2179) on macOS 14.3
