To reproduce the bug (Mac OS Big Sur 11.6.1, but also happened on Catalina):
1. Load Slack
2. Use Microsoft Remote Desktop by remoting into another machine. Make sure "Clipboard" is enabled.
After some time of using Slack and your Remote Desktop environment, they will freeze on each other. There's some race condition that causes both to hang. It seems to have something to do with the clipboard, and is often triggered when right-clicking to bring up the copy/paste menu in the Mac OS UI. I once had this freeze occur while trying to copy paste a URL out of a web browser and paste into a remote desktop session!
Slack is aware of this bug and has been gathering information on this. You may want to reach out to them.
Please fix this! It's super annoying
16 Comments
I have the same issue for two years now.
Can't use remote desktop and slack at the same time, but for my work I need both. Extremely frustrating.
Fascinating that developers know about this issue for more than 3 years and the issue is still here.Macbook M1 Pro, macOS Sonoma 14.6 (23G80)
Microsoft Remote Desktop Version 10.9.9 (2257)
Slack Version 4.39.95
PLEASE FIX THIS. REMOTE DESKTOP IS UNUSABLE AND PEOPLE HAVE BEEN COMPLAINING FOR YEARS.
Same issue here. Locking up so frequently that Microsoft RD is almost unusable.
I have this issue multiple times a day, please look into this 🙂
I have the clipboard deselected now, which is not exactly convenient, but it seemed to fix the problem. Unfortunately, the crashes started again today. It always requires a force-quit of both apps, which is frustrating. However, I found that avoiding going directly from Remote Desktop to Slack, and instead clicking on another application between, can help to avoid crashes.
+1, I have met same issue as well. It's a terrible experience as I have to force quit Slack/Remote desktop, and hesitate to restart of them.
Thanks Nexarian - the workaround worked!
Nexarian Many thanks for taking the time to point this out. I've deselected the option - let's see if it helps to avoid the crashes. Thanks again.
davidelliott This is what I mean.
Thanks Nexarian. I wasn't able to find any option to disable the clipboard in Microsoft Remote Desktop. I unchecked the copy-paste option (maybe that's what you meant), but unfortunately, that's had no effect on the instability - both apps crashed again today.
