Fix the error message and make it clear that the app only supports commercial accounts

The amount of negative reviews in this app is mind boggling. If only you could make the application clearly state that personal accounts will not work. The error message with hexa code is not appealing or helpful for anyone

Android client

3 Comments

Michelle_Moya
Microsoft
Jan 07, 2026
Status changed:
Planned
to
Completed
Hello! The Windows App now provides a clear error message when signing in using a personal account. We also explicitly state in our documentation that personal Microsoft accounts cannot be used to sign-in here: Manage user account in Windows App - Windows App | Microsoft Learn.
John_Spencer
Former Employee
Oct 15, 2024
Status changed:
New
to
Planned
John_Spencer
Former Employee
Oct 15, 2024
Hi JebarsonJ ,

Thank you for the feedback, this is something the team is working on.