JebarsonJ
Microsoft
Oct 14, 2024Status:
Completed
Fix the error message and make it clear that the app only supports commercial accounts
The amount of negative reviews in this app is mind boggling. If only you could make the application clearly state that personal accounts will not work. The error message with hexa code is not appeali...
Michelle_Moya
Microsoft
Jan 07, 2026Status changed:
Planned
to Completed
Hello! The Windows App now provides a clear error message when signing in using a personal account. We also explicitly state in our documentation that personal Microsoft accounts cannot be used to sign-in here: Manage user account in Windows App - Windows App | Microsoft Learn.