Exiting RDP from server will result black screen screenshot on server

Hi, I have observed this issue to re-occur in RDP on Version 10.9.5 (2179) on macOS. Issue: When I login to my server via RDP, screenshot (performed by scheduled desktop screenshots + email o...

macOS client

reliability

Windows client

TaniaMariscal

Microsoft

Sep 11, 2024

Status changed:

New

Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.