gadossantos's avatar
gadossantos
Former Employee
Apr 26, 2023
Status:
Closed

Can't update to New Outlook on Azure Virtual Desktop

It's not possible to update from Outlook Win32 to Monarch on Azure Virtual Desktop. For the intended purposes using the OWA client doesn't resolve.

 

Once you toggle the pop up displays it's downloading, but stays there forever.

5 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • tomdw's avatar
    tomdw
    Brass Contributor

    Bumping this thread.

     

    FSLogix has released an updated version to support the new Teams client. It detects and registers the AppX package, so it's not removed after signoff. https://learn.microsoft.com/en-us/fslogix/overview-release-notes#fslogix-2210-hotfix-3-29878463912

     

    I haven't seen any mentioned support for the new Outlook client however. 

     

    For me the whole app still keeps disappearing after signing off, even with the latest version of FSLogix. Has anyone had any succesfull results on getting the new Outlook running on AVD?

  • Would be ideal to be able to access both Win32 and the New Outlook (Monarch) on Azure Virtual Desktop.

  • tomdw's avatar
    tomdw
    Brass Contributor

    Same problem here.

     

    I first thought we have to update to the newest FSLogix version, since that includes support for Appx installs. After updating the problem still occurs.

     

    I noticed that on some AVD farms I am able to open the new Outlook "OutlookForWindows". But after signing off from Windows and logging back in it reverts to the classic Outlook. 

     

    Hopefully it's just a early-preview thing.