Salom74's avatar
Salom74
Copper Contributor
Jun 29, 2022
Status:
Closed

Cannot connect Remote Destop

Try to connect RD but cannot login using my mobile, before no problem, same IP connect from PC no problem, can access using same credentials

 

Error code 0x204

4 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • ROUBRED's avatar
    ROUBRED
    Copper Contributor

     Hi all, I’m having issue connecting to my pc using RD app iPhone. Any help would greatly appreciate it. Thank you 

  • Sai_Phaneendra's avatar
    Sai_Phaneendra
    Copper Contributor

    Hi. Can you please let me know when you are trying to connect via PC to your AVD. Do you have any VPN connected?

     

    Is the AVD having public IP?

     

    Is this your corporate AVD or your personal one?