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Windows Office Hours: September 28, 2023
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Thursday, Sep 28, 2023, 08:00 AM PDTEvent details
Please note this Windows Office Hours date has been changed to September 28, 2023.
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, a...
Heather_Poulsen
Updated Sep 28, 2023
ThomasTrombley
Sep 29, 2023Former Employee
Good Morning/Afternoon/Evening, apologies for the delay. I am assuming you tried: Open Settings, select Personalization, click on Start, turn off the Show recently opened items in Jump Lists on Start or the taskbar and in File Explorer. I'll follow up once you reply, but would also suggest filing an item in Feedback Hub right away so our engineers can directly troubleshoot with you.
ThomasTrombley
Sep 29, 2023Former Employee
I also dug around in some of our prior content and saw one fix that worked more often than not: https://answers.microsoft.com/en-us/windows/forum/all/windows-explorer-jumps-to-top/9537cd98-7eb1-4df1-847c-c6e35193e06e. Let me know!