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What are ways for our technicians to reinstall win32 applications from Company Portal when the app is deployed as required? Occassionally, a technician will want to reinstall an app because it is misbehaving. The current processes we are using is to remove the app from Windows Settings, clear the GRS key and app compliance keys for that app from the registry, restart the IME service, and sync the device. This seems to take hours for the app to actually reinstall. Is there a better way to do it?
- EricMoe
Microsoft
You should be able to target a win32 as required to a group and target it as available to a group. This should put it into Company Portal and install it on the system. Your technician could uninstall the app (locally) and then the user can open Company Portal and install it again. Is this not working for you?- Hi Eric, I gave that a go in the past and it seemed like the required deployment was overriding the available deployment, it didn't show up as available. I'll give it a go again, could be I just didn't give it long enough or goofed something up. Thanks!
- EricMoeGive it a try, it's been a while since I've personally done this but I know it's worked in the past. You can test by making it available to the user before required and then add the required assignment and confirm it doesn't disappear from the Company Portal. If it does, comment below this and I'll see if this is a new behavior or not.
