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Are there plans to improve the times for Intune? 24 hour cycles aren't nearly enough for business standards, and recently, there have been more issues with extended install times. Will you be bolstering the infrastructure to support more efficient endpoint processing?
EricMoe
Microsoft
MicrosoftThe policy refresh intervals are defined here, https://learn.microsoft.com/en-us/mem/intune/configuration/device-profile-troubleshoot, all of which are shorter than 24 hours. Is there a particular 24-hour cycle that you are experiencing that you want to call out?
- I'd say that if there were a mechanism that resets the check-in cycling, that'd help. 8 hours generally means one change per operator shift, and they're hard pressed to modify it if it's not a correct policy. It's mostly in regards to troubleshooting where it becomes cumbersome. Additionally, Autopilot installs have become extremely slow and/or drawn out where it's starting to take days to install the same software that usually was deployed within hours. Just some recent observations
- Jason_SandysHi Joe, Keep in mind that the 8 hour polling interval/cycle is mainly a "catch-up" for devices that were not online at the time a policy change was made or where the policy change hasn't made it to the device for whatever reason. All policy changes are sent to devices at the time they are made. Because of the scale of the service though, this is subject to some limiting and throttling (some of which is outside the control of Intune). If a policy change is targeted at a small number of devices, those changes should happen in more or less real-time. Arguably, if a change impacts a large number of devices, you wouldn't want that to instantly impact those devices anyway.
- EricMoeThank you for the feedback. For policies, you can look into Config Refresh https://techcommunity.microsoft.com/t5/windows-it-pro-blog/intro-to-config-refresh-a-refreshingly-new-mdm-feature/ba-p/4176921 as a way to increase the frequency by which the Policy CSP settings getting re-evaluated client side. Days to install software sounds like it would warrant a support case to help diagnose why this is happening.
