Event details
Hello - we have some computers which were previous Insider Preview but got updated to 24H2 automatically last year. However, after receiving 1 or 2 months of normal Windows Updates for 24H2, these machines could not receive updates anymore as they constantly error out. We tried to reset the Windows Update settings and the download repository but there's no improvement. Some of these computers would download the "repair version" of 24H2 from Windows Update and then these computers could be healed. How can we force all these computers to receive the "repair version" from Windows Update in order to cure them? Thank you.
- EricMoe
Microsoft
Hi bigmanjohn​ , it sounds like these devices are experiencing some sort of component corruption in their update stack. When this occurs, generally attempting to repair from WU does not fix the corruption, which it sounds like the state you are in. In this situation there are two options available, both will interrupt the end user: (1) Using Windows 11 24H2 media, run an In-Place Upgrade (IPU) of 24H2 to 24H2. This will generally fix your component corruption. (2) Rebuild the device(s) with Win 11 24H2 media. Option 2 should always work but is more impactful.
