Event details
We have recently begun deploying machines using Autopilot, and these machines are 100% cloud-based; the devices are only registered in Entra.
As they are purely cloud-based, they are not registered on our internal DNS, and this is causing us certain problems as their names cannot be resolved.
We haven’t found a document explaining the best way to get Entra devices to register with DNS so that their names can be resolved.
Could you please help us sort this out ?
Hi Sergio, DaveD-MS-CETS covered the answer here pretty well but I'm curious which tasks specifically that require client name resolution are causing you challenges?
- SergioSep 18, 2026Tin Contributor
Hi Jason_Sandys , DaveD-MS-CETS ,
Examples of the problems that have been reported to us are by our on-site teams:
- We can't ping those machines.
- It is not possible to connect to those machines via Remote Desktop.
- As the firewalls cannot resolve the names of those machines, they block access to OT environment.
- Jason_SandysSep 18, 2026
Microsoft
Can you please expand on the scenarios where each of this is required or used and how not being able to do this impacts your business or users?
Also, have you explored using DHCP to register the devices in DNS as DaveD-MS-CETS called out?