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Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Heather_Poulsen
Updated Oct 19, 2023
Daniel_Barge
Oct 19, 2023Copper Contributor
In Intune, we get this error: "Failed to retrieve content information. (0x87D30065)" for some applications. The only thing I have found regarding this error is a connectivity issue, but I don't believe that's the only reason to receive this error. We have verified connectivity multiple times. Is there any more information on this error code?
- Heather_PoulsenOct 19, 2023
Community Manager
Hi Daniel - Have you looked at troubleshooting tips for Intune app installation issues? Microsoft MVP Annop Nair also has some troubleshooting tips that might help.
- Daniel_BargeOct 19, 2023Copper ContributorYes, I've looked at both of those articles but there is not much information on this specific error. I guess there just isn't much on this from Microsoft either (or anyone else). I figured I would at least take a shot to see if anyone knew more about this error. Thanks.
- Jason_SandysOct 19, 2023
Microsoft
Please open a support case to help troubleshoot this (Intune support is free). Out of curiosity, are these Win32 apps, LOB apps, or Store apps?