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Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Heather_Poulsen
Updated Nov 18, 2024
JeffreyCohen
Oct 17, 2024Occasional Reader
Hi Eric,
Thanks for your quick reply.
Some of my test devices are stuck on "Pending" and "Offer" statuses. When I check Windows Update, Windows 11 isn't available. I tried manually upgrading these devices using the Windows 11 Installation Assistant, but I received an error message stating, "We couldn't update the system reserved partition." I resolved this issue with the following commands:
- `Mountvol y: /s`
- `Y:`
- `cd EFI\Microsoft\Boot\Fonts`
- `del .`
This is likely related to one of the reasons you mentioned for not receiving the update: insufficient disk space on the device.
EricMoe
Microsoft
Oct 17, 2024Yes, it sounds like the EFI partition was set too small by the OEM. https://support.microsoft.com/en-us/topic/-we-couldn-t-update-system-reserved-partition-error-installing-windows-10-46865f3f-37bb-4c51-c69f-07271b6672ac This article references Win 10 but indicates the same issue you are seeing going to Win 11.
- JeffreyCohenOct 17, 2024Occasional ReaderWhat is the best way add more storage to those devices within Microsoft Intune?
- EricMoeOct 17, 2024
Microsoft
You may need to script it, but we'll see if we can get someone from our Intune team to weigh in on this.