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Windows Office Hours: October 17, 2024
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- EricMoeOct 17, 2024
Microsoft
Unfortunately we do not have any insights into the status of the issue you are experiencing. Work with the support engineer(s) assigned to your support case to work to resolution.- David_GuyerOct 17, 2024
Microsoft
RyanSteele-CoV ,
I've take a closer look at your other post and I don't think it's expedite. The Expedite feature is done once the restart completes. So, with the rollback 10 hours later, I think that's where to focus and determine what is triggering that rollback.
An update rings policy can be configured to roll back, that might be a quick simple thing to check.
We aren't seeing data on the service or feature end showing this, so I don't think it's widespread, but something is definitely not working for you and at least one other customer and so I've reached out to the Expedite owner to see if we can get a bit better investigation.Thanks for bringing this up.
-David
- RyanSteele-CoVNov 15, 2024Iron Contributor
Hi David_Guyer
I'm not sure where this issue stands with your team, but I just had a frustrating call with the support rep assigned to the case. It doesn't sound like any progress has been made, and if you can believe it, he was asking me to do more testing. My organization does not exist to serve as Microsoft's QA department, so I politely declined.
Anyway, please know that you have an unhappy customer here.