Event details
Regarding Configuration Manager task sequences. Occasionally need to install a Windows cumulative update in a non-OSD task sequence, reboot, and continue running additional steps in the task sequence. This has not been a reliable process. I suspect the task sequence is not able to handle a double/multiple restart. This is discussed in the https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/os-deployment/task-sequence-fails-multiple-restarts article in regard to the Install Software Updates step. But, is there anyway to avoid issue installing Windows cumulative update from an https://learn.microsoft.com/en-us/intune/configmgr/osd/understand/task-sequence-steps#BKMK_InstallPackage step followed by a https://learn.microsoft.com/en-us/intune/configmgr/osd/understand/task-sequence-steps#BKMK_RestartComputer step?
The "Retry this step if computer unexpectedly restarts" option for Install Package step does not appear to do anything. The SMSTS log doesn't even indicate it's enabled.
The action (<step name removed from example>) is either not set for retry or exhausted the number of retry attempts. It will not be retried after the reboot.(Current retry count: 1, Total retries: 0)
...
Task sequence failed due to an external shutdown request received during execution and the Task Sequence action is not configured for retry on reboot.
Hi chrisosd2280,
I suggest opening a support case on this as I'm not sure of the official supportability here or if there are any known issues. What's the scenario where you are using a TS to deliver updates?
Assuming this specific to desktop OSes, I'd strongly suggest moving to an alternative update strategy like Autopatch. If it's for server OSes, I'd suggest exploring using Azure Arc.