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Windows Office Hours: November 16, 2023
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Thursday, Nov 16, 2023, 08:00 AM PSTEvent details
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Heather_Poulsen
Published Jul 11, 2023
reastman1966
Nov 15, 2023Brass Contributor
I am have some devices that are not registering in Intune like the other 250+ devices. Is there something that says if this happens with some kind of walkthrough? I have been working a ticket with support but nothing has solved the issue. I have been following these steps
dsregcmd /status verify the device is AD and AAD joined, value in MDMurl, and AzureADPRT is yes
gpresult /r check that GPO is applied for auto enrollment etc
rsop.msc to verify the GPO for MDM for Intune is applied
Delete registy.pol file / reboot
check task scheduler EnterpriseMgmt
Anything else?
- Jason_SandysNov 16, 2023
Microsoft
Hi Roger, enrollment in Intune is a multi-step issue for sure. Assuming you've validated that the device is successfully hybrid joined to Entra ID, the next stop is to check the event log as detailed at https://learn.microsoft.com/en-us/windows/client-management/mdm-diagnose-enrollment#troubleshoot-group-policy-enrollment.