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Windows Office Hours: May 16, 2024
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Thursday, May 16, 2024, 08:00 AM PDTEvent details
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Char_Cheesman
Updated May 16, 2024
pc-88
May 16, 2024Brass Contributor
Our workstations get enrolled into to Intune by SCCM, but a handful of machines fail to enroll with error "incorrect function". Leaving and re-joining Entra ID with dsregcmd hasn't solved the issue. Is there any existing guidance for troubleshooting this error, or do we need to open a ticket with Intune support?
- pc-88May 29, 2024Brass ContributorIn case anyone comes across this later, I found the solution. Since enrollment had failed once, I needed to delete a registry key from under HKLM\SOFTWARE\Microsoft\Enrollments as described here: https://learn.microsoft.com/en-us/windows/client-management/mdm-diagnose-enrollment#troubleshoot-group-policy-enrollment
- Jason_SandysMay 16, 2024
Microsoft
Where exactly is this error surfaced? Assuming hybrid join, have you validated that this has completed successfully?- pc-88May 16, 2024Brass ContributorSCCM > Monitoring > Co-management has a dashboard showing enrollment status, along with any enrollment errors. About 1% of our machines show a status of "failure, hybrid Azure AD-joined", with the enrollment error for all of them being "Incorrect function".
- Jason_SandysMay 16, 2024
Microsoft
Have you reviewed the docs at https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-hybrid-join-windows-current to help troubleshoot one/some/all of these devices?