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Windows Office Hours: May 16, 2024
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Thursday, May 16, 2024, 08:00 AM PDTEvent details
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Char_Cheesman
Updated May 16, 2024
reastman1966
May 16, 2024Brass Contributor
I am stuck on how to get the managed home screen to display the applications I am assigning to the devices. Also, what it the trick to exit kiosk mode? I have my settings below.
Enrollment profile type
Dedicated device
Kiosk mode
Multi-app
Home screen
Lock home screen
Item name
Item type
Package name
Publisher
Citrix Workspace
App
com.citrix.Receiver
Citrix Systems, Inc
StageNow
App
com.symbol.tool.stagenow
Zebra
Scanner Bluetooth
App
com.symbol.btapp
Zebra
Intune Company Portal
App
com.microsoft.windowsintune.companyportal
Microsoft Corporation
Microsoft Teams
App
com.microsoft.teams
Microsoft Corporation
Zebra - Data Wedge
App
com.symbol.datawedge
Zebra
123RFID Mobile
App
com.zebra.rfidreaderAPI.demo
Zebra Technologies
Remote Help
App
com.microsoft.intune.remotehelp
Microsoft Corporation
Screen orientation
Portrait
Leave kiosk mode
Enable
Leave kiosk mode code
######
- reastman1966May 16, 2024Brass ContributorI figured out how to leave kiosk mode by hitting the back button several times. Now I am trying to figure out why it is telling me that the pin # to exit hasn't been set.
- reastman1966May 16, 2024Brass ContributorHitting the back button ~15 times brings up the menu to exit kiosk mode. I did find the issue with the password error. The password has to be set in 2 places device configuration policy and Application configuration policy. The link below has screen shots but the setting needed is Exit lock task mode password. https://imgur.com/a/gTz3i3k
- Joe_LurieMay 16, 2024
Microsoft
reastman1966 Without actually looking at your configuration it's hard to troubleshoot here. But make sure you are using the correct Managed Google Play. See these two blogs (one older but still applies):
How to setup Microsoft Managed Home Screen on Dedicated devices in multi-app kiosk mode - Microsoft Community HubConfigure the Microsoft Managed Home Screen app - Microsoft Intune | Microsoft Learn
If these don't help and you're still having issues, you may need to open a support ticket so they can view the configurations and logs.