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Windows Office Hours: May 16, 2024

Event Ended
Thursday, May 16, 2024, 08:00 AM PDT
In-Person

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Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Char_Cheesman
Updated May 16, 2024
Office Hours
reastman1966's avatar
reastman1966
Brass Contributor
May 09, 2024
I have recently used the Feature update to upgrade from Windows 10 22H2 to Windows 11 23H2. Now I am being asked to Sign in to verify my Work or School account. I can sign in and it will go away for a few days then a new notification will show up. I have another user that is getting this too. I tried to open a ticket with Intune support since it happened after the Feature update but was told that wasn't the way to get support. I was told to use the Get Help on the window in Settings -> System -> Activation. This didn't help much since it just said contact your IT department.
  • David_Guyer's avatar
    David_Guyer
    Icon for Microsoft rankMicrosoft
    May 16, 2024
    After conferring with a couple of colleagues, we recommend opening a support ticket with Windows support. It's appropriate Intune wouldn't be the best for something that happens after a successful feature update. Sorry I don't have a better answer, but this isn't a common problem.
Date and Time
May 16, 20248:00 AM - 9:00 AM PDT