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We are totally based on cloud with nothing on prem. We all work remote and a bunch of our users are windows 10. Please if you can advise me the exact steps of migrating win10 users to win 11. also would it have any impact on users system like data loss or BSOD during migration. Secondly, I have the global admin rights and I am unable to join devices to cloud our per user device limit restriction is 6 and I have 5 devices with 1 left for my own use. Please advice how can I increase my limit to enroll more devices
We are upgrading ours using an Intune Feature Update Policy. This alongside an Update Ring policy allows the user some flexibility around when it gets forced/deadlined on them. We kicked off the 24H2 upgrade on the 6th May and have upgraded over 2,000 in just over a week, no loss of data or BSOD's reported so far....famous last words :-)
We used the windows 11 installation media from here https://www.microsoft.com/en-gb/software-download/windows11/?msockid=1b85240b7867660b2df831e67948670e. I created a bootable USB, put the files on a mapped drive and sent this to all users. They then installed at a time that was convenient to them. It took around an hour for each machine and we completed 176 in a week. There was no loss of data and profiles stayed intact. With regards to your limits when enrolling this should help: https://learn.microsoft.com/en-us/intune/intune-service/enrollment/device-limit-intune-azure
- Dan_Ramacciotti
Microsoft
haris7777 The Windows 10 device can be updated using Intune Feature Update Policy or even just using Windows Update. Using a cloud service like One Drive is a great way to make sure user data has a backup before the upgrade. With Intune you could use DEM Account or adjust your device limit in Entra.
- Jason_Sandys
Tacking on to Dan's answer a bit, keep in mind that DEM accounts should not accounts used by actual users. Instead, they should be generic accounts. For clarity though, haris7777, you asking about "enrolling", enrolling to what though? Are you talking about enrolling the devices into Intune for management? Or are you instead referring to "joining" the devices to Entra? Can you provide more details about the full scenario including current device state and where you are going besides wanting to upgrade the devices to Win11?
I am the IT technician. I join devices to Entra before setting up user and providing them their device. I am getting error 801c000e saying device cap reached when I am joining the device to entra I have intune admin and I am DEM on my normal account which I am using to join entra. I do have an elevated account with global admin but with no e5 license are you saying to use elevated for the purpose of joining devices to entra?
Dan_Ramacciotti I am the DEM account how can I increase device quota for DEM account only instead of all the users. we are only a company of 30 I wouldn't have register more than that and our device limit per user is 6 whereas it shows for me I have 5 under me
- Dan_Ramacciotti
haris7777 The DEM account should allow for 1000 devices. Enroll devices using a device enrollment manager account - Microsoft Intune | Microsoft Learn If needed you can create another DEM account.
