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I am using Intune Feature updates to get our Windows 11 23H2 to Windows 11 24H2. I have had some cases where the update will fail but not sure why. Looking in the registry Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators I find both the GE24H2 and GE24H2Setup folders. Looking online it wasn't clear how to find the issue so I am hoping there is a log file or maybe a report in Intune that could shed some light on the issue.
- EricMoe
Microsoft
Hi reastman1966, great question, and here's where you can go for more information:
In the Intune portal, navigate to the Devices blade, then Manage Updates and Windows Updates. Select the Monitor tab. You will see the option for a monitoring report called "Feature update policies with alerts." If there is an error with the update (e.g. setup.exe ran but ended in error) it should include details on the error code and what action you should take as an administrator.
If there are no errors, that would mean that setup didn't get to the point of running. Check your device's registry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\TargetVersionUpgradeExperienceIndicators\GE24H2 to see if there is a GatedBlockId. In that case, there isn't a failure, but rather a safeguard hold that is keeping the update from being offered (so setup never runs).
