Event details
Intermittent auto logon issue in Kiosk mode configured via Microsoft Intune
A Kiosk profile has been configured on Windows devices through Microsoft Intune. Within the configuration, the "User logon type" is set to "Auto logon" to ensure the device automatically signs in with the kiosk user.
However, the behavior is inconsistent:
On some devices, auto logon works as expected.
On other devices, although the kioskUser account is successfully created, the automatic sign-in does not occur, and the device remains on the login screen.
Expected Behavior
The device should automatically sign in using the configured kiosk account (kioskUser) after boot, without requiring any user interaction.
Actual Behavior
Although the kioskUser account is created successfully, the auto logon:
Does not execute consistently.
Requires manual user interaction on some devices.
What exactly happens when the auto login fails? Are there any errors logged in Event Viewer?
Is it possible the kiosk user is targeted by a Conditional Access policy that requires user interaction? Users can't log on to Windows 10 or Windows 11 computers with multi-app kiosk profile assigned - Intune | Microsoft Learn
