Rick, good question. That indicates that the device hasn't sent any client telemetry for updates since the update was approved. For feature updates and expedited quality updates, that means enabling the Windows Health Monitoring policy as described here: https://learn.microsoft.com/en-us/mem/intune/protect/windows-update-reports#configure-data-collection . For Driver updates, that means configuring Windows data collection in Intune as described here: https://learn.microsoft.com/en-us/mem/intune/protect/windows-update-reports#devices-and-data-collection . Note that soon we'll be moving Feature update and expedite reporting to use the same data collection settings as Drivers. For Drivers, notice in the documentation the telemetry level setting, and also make sure you haven't configured the DisableOneSettingsDownloads setting. HTH!