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Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Char_Cheesman
Updated Jan 18, 2024
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HeyHey16K's avatar
HeyHey16K
Iron Contributor
Jan 18, 2024

When browsing to bing.com on Windows 11, Edge and AOVPN we sometimes get error "error on line 1 at column 1: Document is empty Below is a rendering of the page up to the first error". (see https://answers.microsoft.com/en-us/bing/forum/all/i-cant-access-bing-at-all-because-of-this-error/30b1249d-9dcd-4c9a-81ee-5d21a0d0c8ac for detail), which is hampering our encouragement of the business use of Bing Chat Enterprise. Is there a solution to this please? 

  • KevinMineweaser_MSFT's avatar
    KevinMineweaser_MSFT
    Icon for Microsoft rankMicrosoft
    Jan 18, 2024
    Thanks Michelle, We have seen several reports on this issue, however it appears that there's not been enough data to assess if it's environmental or a bug. If you are able to reproduce the issue I'd ask you to open a suppose case or file a bug with Feedback Hub for further investigation. Thanks for the feedback! -Kevin
    • HeyHey16K's avatar
      HeyHey16K
      Iron Contributor
      Jan 18, 2024
      Thank you Kevin :) Unfortunately it is not possible to force it to happen, it's very hit and miss. I know from previous tickets we've logged with MS support they're not keen on those type of issues, but happy to log it if you think it would help?
  • HeyHey16K's avatar
    HeyHey16K
    Iron Contributor
    Jan 18, 2024

    We know we're not alone because many other people are reporting it.