Event details
I have the issue of the MS teams application on my end users mobile android devices saying this action is not allowed by your organization. the app has worked on our devices for several years no compliance or conditional access policies are set to stop the use off the teams app on these devices and no changes have been made in our tenant.
Carvertb​ if you haven't made any changes to the devices, the way they are enrolled or the way the apps are installed and run, and you have no compliance or conditional access policies in place, sounds like you might need to open a support ticket, so that the agents can collect the logs from the device to see what's going on.
- CarvertbJan 15, 2026Occasional Reader
My apologies, I think I misspoke. we do have CA and compliance policies in place but neither of them have had any changes, I was just curious if there had been some form of update or security rollout in roughly the past 2 months within one of the admin portals that may have had an effect on this issue