Event details
Autopilot Pre-prov and Web Sign-in not working
Has anyone else encountered a problem or have success with setting up Web Sign-in with Autopilot Pre-provision where it doesn't appear as an option on the first Windows logon? I'm trying to get this to work on the initial Windows sign-on, but only see two "Key" icons instead of an additional "Globe" icon indicating Web Sign-in is an available option. I've followed the instructions, and there's no mention of this being out of scope or unsupported. System requirements which I am using - e.g., Windows 11 Enterprise 23h2 ( Feb 2025), Entra Joined device.
After logging into Windows for the first time, logging out or restarting makes the Web Sign-in option appear on subsequent logons. I confirmed that the device configuration to enable Web Sign-in is deployed during OOBE and checked the registry to ensure the value is present before the first Windows logon.
When setting up the device normally (without pre-provisioning), the Web Sign-in "Globe" icon appears on the initial Windows logon. I've searched other team channels and found references related to Windows 365 but nothing specific to Autopilot and pre-provisioning issues with Web Sign-in.
Has anyone else noticed this or had success configuring Web Sign-in with Autopilot pre-provisioning?
- Maggie_DakevaFeb 20, 2025
Microsoft
Please take a look at this troubleshooting tip and see if this helps resolve your issue: https://learn.microsoft.com/en-us/autopilot/troubleshooting-faq#why-is-the-web-sign-in-option-missing-at-the-windows-sign-in-screen-after-windows-autopilot-pre-provisioning-completes-