Event details
We have hybrid joined Windows 10 Enterprise devices. We have been using a feature update to Windows 11 23H2. I am seeing in some cases users that are syncing with Intune for polices they are not getting Quality updates. When I check for updates it displays "Download and Install". It seems to ignore the fact the device is managed by Intune. I had a case open for months with support and they shared if I delete
DECISIONENGINEPATCH" of key "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Orchestrator\Settings
This will reset the Windows updates, and it will start to download the patches. That is great but I have devices that this needs to happen every month.
Is there something else that I can do?
MicrosoftThis sounds like you may have some other conflicting settings. In our Autopatch docs, we cover some known registry keys that can block updates from applying from the cloud. Check out this page, Conflicting configurations | Microsoft Learn, which covers some other registry settings that could be creating conflicts. These can come from local policies, reg keys, sccm client settings etc. Take a look at these and see if there are any that could also be creating a conflict.