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Another question regarding iOS and Intune. Our iOS security policies for managed device states that the user must change their PIN code every 90 days. When you setup a PIN code initially the numerical PIN keypad pops up. However, after 90 days when they are forced to change their PIN, instead of a numerical keypad the full QWERTY keyboard pops up asking the user to change their PIN. The crux is that the users are changing their PINs from a numerical PIN to a alphanumeric PIN and they get this confused with their network password. I've put in a ticket with MS Support on this and was advised that there's nothing they can do about this. Is that True or False? Is there anyway to change this full QWERTY keyboard layout to just a numerical PIN keyboard when the security policy dictates this? It's an issue I'd like to solve in our environment as we constantly get HelpDesk tickets regarding this.
Joe_Lurie
Microsoft
MicrosoftHi raydomingue Can you make sure the devices are not receiving a policy requiring alphanumeric PINs? From iOS/iPadOS app protection policy settings - Microsoft Intune | Microsoft Learn
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| Set a requirement for either numeric or passcode type PINs before accessing an app that has app protection policies applied. Numeric requirements involve only numbers, while a passcode can be defined with at least 1 alphabetical letter or at least 1 special character. Note: To configure passcode type, it requires app to have Intune SDK version 7.1.12 or above. Numeric type has no Intune SDK version restriction. Special characters allowed include the special characters and symbols on the iOS/iPadOS English language keyboard. |
- Correct, and that's already set in our environment. That's also what MS Support asked me to show them in our ticket.