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Windows Office Hours: February 15, 2024
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Thursday, Feb 15, 2024, 08:00 AM PSTEvent details
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Char_Cheesman
Updated Feb 15, 2024
Vinod7
Feb 15, 2024Brass Contributor
When will the Windows update made easier to troubleshoot on Windows 10 devices. Today if something is failing to update, it is very difficult to troubleshoot as the logs are not easier to read. Must scramble around or the raise a support case for every single issue. it is painful and time-consuming job. Also, the reporting in Intune is terrible today. We have been hearing for last 3 years that Intune reporting will be improved but there is no sign on it. This is one of the main reasons we are not moving to Intune completely, still relying on SCCM.
- Elizabeth_GreeneFeb 15, 2024
Microsoft
Good morning. Have you seen the new Windows Update for Business Reports feature? Instructions on how to set it up are here, and there are workbooks to view the data in Azure or the M365 Admin center. https://learn.microsoft.com/en-us/windows/deployment/update/wufb-reports-overview Additionally, Aakanksha Saxena has published an amazing PowerBi report to visualize the data here https://techcommunity.microsoft.com/t5/windows-it-pro-blog/tailor-windows-update-for-business-reports-with-power-bi/ba-p/3978975 (If you don't read anything else in this post, click through that link and look at the screenshots. It's fantastic stuff.) This works for both either Intune or SCCM managed machines and independent of Entra, hybrid, or domain join.- Vinod7Feb 15, 2024Brass ContributorWindows update for business report is also not helping us. The data are never right. Very inconsistent. Like in intune patch report it shows as 33 device where as in other report it shows as 25. So which one should we with?
- David_GuyerFeb 15, 2024
Microsoft
Hi,
Improving the Windows update troubleshooting capabilities is something that is being looked into. There are a few good troubleshooting guides online that you can use today:
HTH,
-DG
- AriaUpdatedFeb 15, 2024
Microsoft
Great feedback! 100% understand. We should have some improvements on the troubleshooting side coming soon. Have you taken a look at the Autopatch reports? What is missing from reporting that you would like to see as we provide further improvements in that space?- Vinod7Feb 15, 2024Brass ContributorThe reports are not up to date. We have an support case for it. Earlier last week it showed few of our device in our feature report and from this week it is showing us only one device in the feature update report. Very inconsistent.