Event details
We've got around 100 Windows 11 laptops on 23H2, running Pro, with M365 Business Premium licencing for all the users of these laptops.
In Intune (Windows Updates) the EOL date given for the 23H2 feature update is November 2026, however none of our Windows Devices (running Windows 11 Pro) have been offered the December 2025 quality update.
None of the update channels is paused. All devices on 24H2 and 25H2 with the same M365 Business Premium licences have updated.
What's going wrong here? Is it that we're not on Enterprise licencing? If so, why does Intune not recognise this?
MicrosoftHi andrew_munro. When a Windows 11 OS reaches EOL, it stops receiving Security Updates. In this case, as you correctly state, the EOL date of Windows 11, version 23H2 Pro was Nov. 11, 2025. Therefore, the last security updates expected on this version/edition of Windows 11 would have been on November 11, 2025. See Windows 11, version 23H2 reaching end of updates (Home, Pro) - Microsoft Lifecycle | Microsoft Learn for more info.
Did you have a different question or am I misreading your question?
My question relates to how information about this is presented to us in Intune:
I understand that Windows 11 23H2 went EOL for Home and Pro in November 2025, however Intune reports to us that our support End Date for this feature update is November 2026.
- Joe_Lurie
andrew_munro Ok, gotcha,. Thanks for pointing that out. The feature update for Windows 11, version 23H2 is still available for a number of reasons: for those devices where the logged on user is licensed for Enterprise as those devices can still up-SKU to Enterprise edition; for customers that still need to run Windows 11 Pro, version 23H2 and are willing to accept the EOL statement (IOW, we wouldn't pull the update out from under them).
But your feedback about the confusion is heard, and we've sent it directly to the proper PM.
The difference / conflict in end of support dates has been confusing - appreciate anything that clarifies that for us going forward, thank you!