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The July Update for Windows caused issues enrolling devices in Windows Hello as noted here - https://admin.microsoft.com/AdminPortal/home#/windowsreleasehealth/knownissues/:/issue/WI1121302
A workaround is suggested in the post to deploy the settings using a device scope. We are managing our deployment via Intune. In testing, this workaround does allow the user to enroll in Windows Hello and register a PIN, however, it doesn't seem to allow biometric registrations. We receive a message stating that "This option is currently unavailable."
Is there any further information on when this issue might be resolved? Or recommendations that would allow a user to set up both PIN and biometric options?
I'm not from MS, but I'll note that we had a user targeted policy that we switched to device targeted. It resolved the issues with Hello registration and didn't cause any issues with biometrics. So, I'm guessing you'll need a support ticket for this if you can't find a setting that restricts biometrics in your Windows Hello configuration profiles.