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The July Update for Windows caused issues enrolling devices in Windows Hello as noted here - https://admin.microsoft.com/AdminPortal/home#/windowsreleasehealth/knownissues/:/issue/WI1121302
A workaround is suggested in the post to deploy the settings using a device scope. We are managing our deployment via Intune. In testing, this workaround does allow the user to enroll in Windows Hello and register a PIN, however, it doesn't seem to allow biometric registrations. We receive a message stating that "This option is currently unavailable."
Is there any further information on when this issue might be resolved? Or recommendations that would allow a user to set up both PIN and biometric options?
- Jason_Sandys
Microsoft
Hi Terry_J, from memory, the article or public information on this issue listed a KIR that you can use to disable the hotfix that is causing this issue. Have you attempted to use this KIR?
I'm not from MS, but I'll note that we had a user targeted policy that we switched to device targeted. It resolved the issues with Hello registration and didn't cause any issues with biometrics. So, I'm guessing you'll need a support ticket for this if you can't find a setting that restricts biometrics in your Windows Hello configuration profiles.
