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Windows Office Hours: August 17, 2023
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Thursday, Aug 17, 2023, 08:00 AM PDTEvent details
Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Heather_Poulsen
Updated Aug 17, 2023
ThomasTrombley
Aug 17, 2023Former Employee
There's a few options here to try:
1. Perform a system restore: Not my preferred option, but restoring back to a point where it didn’t solicit for a restart may help.
2. Run the Windows Update Troubleshooter under System & Security.
3. Disable the Automatic Restart option by going to Advanced System Settings, Startup and Recovery, then uncheck "Automatically restart under System Failure", then yes, restart.
Hopefully these will fix that!
Florin_B
Aug 17, 2023Copper Contributor
1. We don't have the option to perform a system restore as we don't have restore points.
2. Tried already, didn't help.
3. I don't think this will help me, there is no failure here that restarts the computer, this is just a message that appear after an update is installed. The issue is that this message appear again and again for about one month and no updates need to be installed. In this period of time the August patches were installed, but the message appear after each restart. I am thinking about a CBS corruption, or something else deeper than basic troubleshooting.
- ThomasTrombleyAug 17, 2023Former EmployeeLet me see if I can grab another engineer to assist here. In the meantime, please file a trouble ticket with support.
- Florin_BAug 17, 2023Copper ContributorThank you Thomas!
- ThomasTrombleyAug 17, 2023Former EmployeeHi There, check the comment above to see if this might help: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-asking-for-restart-and-never/f0baa907-dd3e-4b6f-ba57-80ded8105f1d