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Hi there,
I am having an issue with setting up default chat (IM) application for outlook. When you highlight someone's name in outlook, you get to choose if you want to call/chat/email them. Attached a picture of it. Where can I enable this firm wide via intune? I was able to change it by messing with my registry a bit locally and changing IM chat reg key but it seems like jabber or zoom hijacks it later on anyway. These are the buttons I am talking about:
Microsoft- unfortunately, there is no setting to manage that from what I saw. We tried proactive remediation also to set the reg key but its not ideal
- Heather_Poulsen
Community Manager
gmoney202 - When you need to search for a setting in the settings catalog, you can find an export (thanks Mike-Danoski!) here: IntunePMFiles / DeviceConfig GitHub repository.
I also don't see a setting for what you are trying to do. I know it's not ideal, but perhaps this article might be helpful? Instant messaging client features not available - Outlook.
- Joe_Lurie
gmoney202 Proactive Remediation is a great solution to configure something that can't be done using traditional methods, including setting a reg key. We are limited to the controls that the Outlook team give us - like in GPO where this may have been configured via Group Policy Preferences (GPP). Because we don't have reg keys available as GPP in Intune, and Outlook doesn't give us that contol, Proactive Remediation is the way to go.
