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Hello everyone, thank you for your support! We have an issue on a domain joined computer, all the patches are installed on the computer, but at computer restart, Windows give a message that needs a restart because of an update. It is an Windows 10 Enterprise, Build 19044. The updates are pushed with SCCM. No updates that need to be installed appear in Software Center, the SCCM team checked the computer, all the updates are installed. The message is the blue one saying:
"Processing updates, 2% completed.
Don't turn off your computer."
"Any idea?
- Incidentally, as I was digging through internal resources, I found this. Might this help? https://answers.microsoft.com/en-us/windows/forum/all/windows-10-update-asking-for-restart-and-never/f0baa907-dd3e-4b6f-ba57-80ded8105f1d
- There's a few options here to try: 1. Perform a system restore: Not my preferred option, but restoring back to a point where it didn’t solicit for a restart may help. 2. Run the Windows Update Troubleshooter under System & Security. 3. Disable the Automatic Restart option by going to Advanced System Settings, Startup and Recovery, then uncheck "Automatically restart under System Failure", then yes, restart. Hopefully these will fix that!
- 1. We don't have the option to perform a system restore as we don't have restore points. 2. Tried already, didn't help. 3. I don't think this will help me, there is no failure here that restarts the computer, this is just a message that appear after an update is installed. The issue is that this message appear again and again for about one month and no updates need to be installed. In this period of time the August patches were installed, but the message appear after each restart. I am thinking about a CBS corruption, or something else deeper than basic troubleshooting.
- Let me see if I can grab another engineer to assist here. In the meantime, please file a trouble ticket with support.
