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Windows Office Hours: August 17, 2023

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Thursday, Aug 17, 2023, 08:00 AM PDT
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Get answers to your questions about adopting Windows 11 and managing the Windows devices used by remote, onsite, and hybrid workers across your organization. Get tips on keeping devices up to date ef...
Heather_Poulsen
Updated Aug 17, 2023
Office Hours
Nesav132's avatar
Nesav132
Brass Contributor
Aug 17, 2023
Fairly new to Intune. What are my options for locking machines remotely to prevent use until equipment is returned back to us?
Joe_Lurie's avatar
Joe_Lurie
Icon for Microsoft rankMicrosoft
Aug 17, 2023

Nesav132 You can remote lock some operating systems, but not others. See Remotely lock devices with Microsoft Intune | Microsoft Learn for the supported versions that can be locked. If you are asking about Windows, because we are an agentless MDM and rely on the OS controls, and the OS doesn't allow a remote lock, Intune can't remotely lock a Windows device. 

  • Nesav132's avatar
    Nesav132
    Brass Contributor
    Aug 17, 2023
    Correct, I am asking about Windows machines. Thanks for the clarification
    • Jason_Sandys's avatar
      Jason_Sandys
      Icon for Microsoft rankMicrosoft
      Aug 17, 2023
      Our recommended path for this on Windows is to initiate a device wipe (which is really a reset a Windows). This puts the device back into a state where it is easily re-provisioned using Autopilot once (or if) it is physically reclaimed.
Date and Time
Aug 17, 20238:00 AM - 9:00 AM PDT