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Could it be that the Surface for Business line and the Windows Pro or Enterprise SKUs should not include the additional apps that comes with Windows nowadays? There are many ways for us to fix this ourselves, but we should not have to do this ourselves. Removing the pre-installed Office and other apps takes a lot of time in the Autopilot process. Cleaner image = lower attack vector and happier customers. We're huge fans of the improvements to Windows 11 and the Surface line, other than that! 🙂
Jason_Sandys
Microsoft
MicrosoftThis is common feedback that is more or less as old as Windows 10 itself -- it's something was even "frustrated" about before my time as an FTE at Microsoft. Unfortunately, the path to addressing this is much more than just a technical one. That's an answer you as customer may not want to hear and certainly isn't satisfying at all, but it's true and the only answer we have. We've been calling this out to leadership many years but there are many leaders and decision makers involved and bringing them all to consensus on this is much easier said than done. Again, I fully acknowledge that this should be easy to address, but please understand that it's much more than just a technical problem.