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Unpacking endpoint management: ask Danny & Steve anything
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Wednesday, Jul 21, 2021, 09:00 AM PDTEvent details
Looking for tips and tricks to help you optimize and simplify the way you manage your endpoints? Come to this live Q&A session!
Danny Guillory and Steve Thomas are bring their "Unpacking endpoint m...
Heather_Poulsen
Updated Dec 27, 2024
Dennis_Ewald
Jul 21, 2021Brass Contributor
I might have missed this information but will Autopilot enable us out of the box to also install the latest windows updates (including drivers) to the clients especially in the whiteglove process ?
Jason_Sandys
Microsoft
Jul 21, 2021This is a delicate balancing act between admin desire/security and end-user experience. For this reason, the path to achieving this is non-trivial and is still in the investigation phase. We do understand ask and in general share the concern here, but we need to find the best path forward as well.
- Dennis_EwaldJul 21, 2021Brass ContributorI could imagine that a good middle way is that the normal user-driven mode continues as usual without Windows updates and only when you start Whiteglove as an IT admin or service provider the Windows update process is started. Because my expectation is that when a device is prepared with Whiteglove, I basically don't care if it takes 5, 15 or 60 minutes. Whiteglove is there to perform these time consuming actions before the device is at the user, but it would probably be good to be able to enable/disable this feature via the Autopilot profile (similar to the keyboard configuration). This would still ensure that when a user needs to go through the Autopilot process on their own, it happens as quickly as possible but at the same time when the device is being prepared for them in the normal process, the admin / security requirements can be met.