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Understanding Azure Virtual Desktop and Windows 365 for hybrid work

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Wednesday, Oct 26, 2022, 09:00 AM PDT
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Azure Virtual Desktop and Windows 365 are complementary products that enable every organization to deliver Windows from the Cloud to its employees. Understanding how to select the right product(s) to...
Heather_Poulsen
Updated Dec 27, 2024
Technical Takeoff
ErinDay's avatar
ErinDay
Copper Contributor
Oct 26, 2022
For AVD personal, A challenge has always been that a IT support person has difficulty configuring our troubleshooting the device because they cannot logon to the machine as only one user is allowed to be assigned. It also means we can never re-use the same personal machine, it has to be reprovisioned. Will either of these 2 pain-points get addressed in the future?
DavidBelanger's avatar
DavidBelanger
Icon for Microsoft rankMicrosoft
Oct 26, 2022

Hi Erin, for the purpose of troubleshooting or managing a VM, an admin can access personal hosts with tools like Azure Bastion. We are also looking into adding an option to shadow a session so admins can help users.

 

Can you tell me more about the reason you'd like to re-use the same personal desktop between two users?

Date and Time
Oct 26, 20229:00 AM - 9:30 AM PDT