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On another forum there's been a lot of negative feedback on Microsoft's intention to charge for remote control with MEM, which is understandable since it's included in MECM. We want MORE capability with remote management using MEM, such as the ability to connect without user interaction (e.g., just require local admin rights with MFA), not just parity with MECM. And, we want it included in our Intune licensing.
euburrag
Microsoft
MicrosoftThe remote control functionality in MECM is quite a bit different visa vie being 1) cloud based 2) integrated with RBAC controls 2) tied to AAD and 4) compliance. Similar functionality is available in the market that are provided at an additional fee. We are exploring additional functionality to add over time such as the unattended session as you mentioned. We are launching a series of premium capabilities, starting with remote help, and these will all be bundled in a new cost effective plan. In the meantime, remote help is now available as an add-on to the E3 and E5 licenses.