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Microsoft Intune & Configuration Manager: best practices to help you prepare for Windows 11

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Wednesday, Jul 21, 2021, 12:00 PM PDT
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We've assembled some massive Microsoft Endpoint Manager muscle to support this hour of Ask Microsoft Anything (AMA). If you have questions on what you can implement and optimize now to better prepare...
Heather_Poulsen
Updated Jul 23, 2021
AMA
Jason_Sandys's avatar
Jason_Sandys
Icon for Microsoft rankMicrosoft
Jul 21, 2021

Hi Carol DeMuth, thank you for the question. To clarify here, do the devices show in Azure AD at all, just not with the desired user set as the owner?

Carol DeMuth's avatar
Carol DeMuth
Copper Contributor
Jul 21, 2021
They show in Azure AD, but not with the registered owner. We are using Azure AD Connect to enroll devices
  • Jason_Sandys's avatar
    Jason_Sandys
    Icon for Microsoft rankMicrosoft
    Jul 21, 2021
    Once the first user logs into a co-managed device, that user will be registered as the device's primary user in Intune and also set to the owner in AAD. This functionality was added about a year ago but is not AAD Connect related. If this is not happening (after the first user logs in after the device is successfully co-managed), then you may be hitting an issue that is best handled by opening a support case.
    • Carol DeMuth's avatar
      Carol DeMuth
      Copper Contributor
      Jul 21, 2021
      Thank You. I noticed that newer machines seem to be in both places, but machines that were enrolled over a year ago are not.
      • Jason_Sandys's avatar
        Jason_Sandys
        Icon for Microsoft rankMicrosoft
        Jul 21, 2021
        For devices enrolled previous to the service side change (which was around this time last year) you will have to manually configure their owner in AAD or use a script to make this change.
Date and Time
Jul 21, 202112:00 PM - 1:00 PM PDT