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AMA: Windows update and driver management

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Monday, Jul 28, 2025, 09:00 AM PDT
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Get the tips and insights you need to manage Windows updates and drivers with ease. This session is designed to answer your questions about unified update management in Microsoft Intune, Windows Autopatch, hotpatch updates, and more. Need help understanding which policies to set—and which to avoid? Curious about moving from Windows 11, version 24H2 to version 25H2 later this year via an enablement package? Looking for more automation and less end user disruption? Come Ask Microsoft Anything (AMA)!  

 

On the panel: Surabhi Calla, Vishal Bajaj, Ken Goossens, and Ranjith Reddy

 

 

This event is part of the Tech Community Live: Windows edition

Heather_Poulsen
Updated Jul 31, 2025

44 Comments

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  • ITSTorg's avatar
    ITSTorg
    Copper Contributor

    can hot patch policy conflict with autopatching?

    • Jason_Sandys's avatar
      Jason_Sandys
      Icon for Microsoft rankMicrosoft

      No although I'm not exactly sure what you mean by "Autopatching". Autopatch is a service that delivers updates to Windows devices that all update delivery from the cloud is "Autopatching". Is there a specific scenario or challenge you are concerned about?

  • Tomasz Woźniak's avatar
    Tomasz Woźniak
    Copper Contributor

    What are your plans regarding enablement package for 26H2, 27H2 and so on ? Will I have to reinstall the systems every now and then again ?

    • EricMoe's avatar
      EricMoe
      Icon for Microsoft rankMicrosoft

      We recently announced Windows 11 25H2 will be an enablement package to Windows 11 24H2. At this time, we have nothing to disclose for future releases. I'm unsure what you mean by "reinstall the systems". 

      • Tomasz Woźniak's avatar
        Tomasz Woźniak
        Copper Contributor

        What I mean is the migration from earlier version of Windows 11 to Windows 11 24H2 requires full reinstallation of Windows operating system in place in comparison to the user friendly enablement package. If I have to reinstall the systems to upgrade from 24H2 to 25H2,26h2, 27H2.  It is a big hassle for the users and IT admins. Each full upgrade in place takes about 1 hour per client. Not to mention the time spent on the troubleshooting for the failed installations.

  • BlueSakura's avatar
    BlueSakura
    Brass Contributor

    Will Intune going to provide an option under device to Check/Install Windows Update? Just like we have options to update Windows Defender. This way we can easily and silently update a device if the device for whatever reason isn't naturally updating.

  • jackford's avatar
    jackford
    Copper Contributor

    Hi,

    What is the recommended best practice for updating Lenovo drivers and bios automatically. How do we get driver updates applied as part of Autopilot pre-provision.

    thank you

    • EricMoe's avatar
      EricMoe
      Icon for Microsoft rankMicrosoft

      Let's split your ask into two separate asks - Lenovo drivers being one ask, BIOS/UEFI updates as another. In terms of driver management, in Autopatch you can configure your driver approvals to be Automatic for one or more rings. https://learn.microsoft.com/en-us/windows/deployment/windows-autopatch/manage/windows-autopatch-manage-driver-and-firmware-updates covers the details about how to set Automatic approval for a ring. If all of your devices are from Lenovo, this is pretty easy - all of your rings would have Automatic driver approval. If you have a mix of Lenovo and other devices, and only want to Automatically approve your Lenovo drivers, then you would need to do some ring construction to keep Lenovo devices across one set of rings with automatic driver approval, and then your other devices in a different set of rings with manual driver approval. Now, when it comes to BIOS/UEFI, these types of driver updates are always going to require manual approval. These drivers show up in the "Other drivers" tab of your list of drivers to approve. You will need to decide which BIOS/UEFI drivers you want to install and then approve them.

      • ofortun's avatar
        ofortun
        Brass Contributor

        Now, when it comes to BIOS/UEFI, these types of driver updates are always going to require manual approval.

        Edited...

        I was under the impression that these would be automatically approved and added to the Recommended list. We see this for most devices.

        Looking at our driver update policies, I see what you mean. Is this documented somewhere that we'll need to perform a review? Are there other classes or manufacturers that also require review?

  • txtechsquad's avatar
    txtechsquad
    Copper Contributor

    One of the biggest questions we are facing is a big issue with the Feature update from 23H2 to 24H2. How to solve it? And the company uses Autopatch.

  • HeyHey16K's avatar
    HeyHey16K
    Iron Contributor

    In Intune how can we pause a single Windows Update? At the moment it seems we can only pause ALL updates or NONE?

  • ArshadJ685's avatar
    ArshadJ685
    Copper Contributor

    How do we patch devices that are on all day everyday but can only be patched and restarted during the weekends?  And if it misses the update&restart during that weekend, to try again the next weekend.  Basically, not patch and restart during week days at all.  Is that even possible with WUfB/Autopatch? 

    • Pearl-Angeles's avatar
      Pearl-Angeles
      Icon for Community Manager rankCommunity Manager

      Thanks for your question! The panelists covered this topic at 1:48 in today's live session. 

  • Thomas Redmer's avatar
    Thomas Redmer
    Brass Contributor

    We are blocked from using driver management, because video/audio/network/Bluetooth driver background installs interrupt the users. Screen flickering, audio or network dropping, BT mouse/keyboard disconnected. During presentations or online meetings.

    How to prevent that? I'm referring to Autopatch default/recommended settings for single user devices:
    "Automatically install". Which is a great setting to roll out CUs fast, because they don't cause interruption. But it applies the same for drivers, which is problematic.
    "Schedule Install" is not nice for that use case either, because drivers will still install automatically outside then-fixed active hours. Or if devices are powered down, will be delayed till deadline.

  • reastman1966's avatar
    reastman1966
    Brass Contributor

    I am looking for the best practice on how to have Intune offer the latest drivers for our Lenovo devices and what Intune will not offer to the devices?  I noticed that bios updates are not offered by Intune and had to use the Lenovo Vantage application to get it to install. Our parent company uses Dell devices and they don't seem to have to use anything other than Intune for updates.

    • Jason_Sandys's avatar
      Jason_Sandys
      Icon for Microsoft rankMicrosoft

      Which OEM specific updates including drivers and firmware that are offered are ultimately up to the OEM and not Microsoft. If there is a driver or firmware version missing for devices in your organization, you should contact your OEM as they are in complete control of publishing.

    • ON2000's avatar
      ON2000
      Brass Contributor

      My recent Lenovo X1 Carbon for example had its BIOS updated few days ago, with a 3 months old BIOS version, and it was deployed through Intune/WUfB. A newer from mid-June is already available on Lenovo website, but if you ask me as a simple user : I am happy to know it works already so good.

Date and Time
Jul 28, 20259:00 AM - 9:30 AM PDT