Event banner
AMA: Windows in the Cloud - August 23, 2023
Event Ended
Wednesday, Aug 23, 2023, 08:00 AM PDTEvent details
Join us this month to learn about the latest developments for Azure Virtual Desktop--and to ask us your questions about deployment, customization, and best practices. This is a one-hour Ask Microsoft...
Char_Cheesman
Updated Dec 27, 2024
msosmanalp
Aug 24, 2023Copper Contributor
Hi Char_Cheesman,
Thanks for your reply but I didn't get the answer I was looking for and I wanted to elaborate on the subject.
If you excuse me, I would like to explain the situation in more detail. MFA is enforced for my user. When I try to connect to my Windows 365 Cloud PC with "Windows 365" or "Remote Desktop" App, I get "The Logon attempt failed" error. When I disable MFA, I can log in without any problems. When I try to log in to my Windows 365 Cloud PC from https://windows365.microsoft.com/ or https://client.wvd.microsoft.com/webclient/v2/index.html via web browser, "Disconnected - The remote PC ended your session. If this keeps happening ask your admin or tech support for help." gets the error. Because "Watermarking and screen capture protection" is enabled and this error is received because these features do not support access via the Web browser.
If watermarking and screen capture protection are disabled while MFA is enforced, the connection between the Web client and the browser is successful. Or, if MFA is disabled and watermarking and screen capture protection are enabled, a successful connection to Cloud PCs is provided via Desktop applications.
In order to provide more security, we want to use watermarking and screen capture protection features while MFA has already been enforced for our users. However, the current situation does not allow this.
I am ready to support my help on the subject if needed. I am waiting for your questions in case there is a point that is not understood.
Thanks.
msosmanalp
Aug 24, 2023Copper Contributor
In short, MFA prevents connection via Desktop Apps