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Heena Macwan
Microsoft
MicrosoftHello Sonia,
Can you please create a support ticket on this topic with us, also can you please add more information on whether the devices were registered in Autopilot or not, and more details on what profiles were targetted to the devices and what specifically happens once the device is turned on?
Thanks,
Heena
Hello Heena, thank you for answering. The devices were loaded into Autopilot with serial number and hash, but were not assigned any profile as we didn't know yet if they would be targeted to representants or employees, which is a different autopilot profile in our environment as both groups need specific rights, applications and other things. I will ask my colleague to open a ticket for me as I am new in the team and have never done it, but we were wondering if there is such a setting first so we can look into it before opening the ticket.