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Join us every month with your questions about Windows 365 features, deployment, customization, and best practices. During these one-hour Ask Microsoft Anything (AMA) events, we'll have members of the...
Heather_Poulsen
Updated Dec 27, 2024
AMA
joilsonjunior's avatar
joilsonjunior
Copper Contributor
Feb 15, 2023
I want to trigger an e-mail to inform the end user when the Cloud PC is provisioned and ready to use, as well as some instructions in how to Download and use the Windows 365 App.
  • Heather_Poulsen's avatar
    Heather_Poulsen
    Icon for Community Manager rankCommunity Manager
    Mar 22, 2023
    Thanks for the question! The panel answered during the live stream. (For those watching on demand: timecode 18:18.)
    • RobinH's avatar
      RobinH
      Brass Contributor
      Mar 23, 2023
      Possible to publish/blog details of how the customer mentioned at 18:50 put together their trigger for an email when a Cloud PC changes state to Provisioned? Seen a non-Microsoft blog https://pedholtlab.com/email-users-after-cloud-pc-have-been-provisioned/ mention having a scheduled script in Azure which checks all Provisioned state PCs and sends an email to the Primary User, if an Azure AD attribute has not been set. Once email is sent, attribute is set. But, I'd rather trigger a task to run upon a change of state, rather than be scheduled. It seems that it is possible? For my part, I'm looking at having Intune run a Required app/script on a Cloud PC to email the user. In theory, if the device is managed by Intune, then it's ready for the user to login to it for the first time? But a triggered script would be nicer!
      • joilsonjunior's avatar
        joilsonjunior
        Copper Contributor
        Mar 23, 2023

        I managed to configure something really close to an ideal situation using LogicApps, triggering every 4 hours an e-mail welcoming message for devices that do not have the $ExstensionAttributeKey filled. however, my solution has a few issues...

        - When the Cloud PC is reprovisioned or resized, it triggers the e-mail again;
        - The trigger, I could have this running every 10 minutes but this will incur on my Azure Cost (pennies but still...);
        - I need a licensed system account to send the e-mails;
        - some users have the MainSMTPAddress different from their UserPrincipalName, which makes it a bit tricky to filter where to send the e-mail to. 

        I'm no developer or Logic Apps specialist but I think it is too much work just to trigger a simple e-mail message, I really wish the Windows 365 team will come up with this feature to help admins and improve the UX

  • RobinH's avatar
    RobinH
    Brass Contributor
    Mar 17, 2023

    Seen this text?
    “3. After the new Cloud PC is created, Windows 365 sends access information to the new user.”
    from here: https://learn.microsoft.com/en-us/windows-365/enterprise/reprovision-cloud-pc
    Can’t say I’ve ever seen this happen though!

    • joilsonjunior's avatar
      joilsonjunior
      Copper Contributor
      Mar 22, 2023
      Robin, Thanks for the heads up, however, I can confirm this e-mail notification is not working. I wish we could have something more customizable to inform the user of all details about the clients, how to connect, and links for support. This custom experience would add tons of value!