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AMA: Windows 11 and Windows 10 servicing & lifecycle

Event Ended
Wednesday, Jul 21, 2021, 10:00 AM PDT
Online

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If you want a one-stop expert shop to help answer your questions around Windows updates, patching strategies, and the support lifecycle, this is the event for you. We'll have engineers and product ex...
Heather_Poulsen
Updated Dec 27, 2024
AMA
R_Starzuft's avatar
R_Starzuft
Iron Contributor
Jul 21, 2021
What facility to Insiders have for support ? When I had an Assure program the support could help with personal Windows but not with Insider Windows. Who can Insiders reach out to ? Already use Community and more.
  • Heather_Poulsen's avatar
    Heather_Poulsen
    Icon for Community Manager rankCommunity Manager
    Jul 21, 2021

     Customers in the Windows Insider Program for Business can once again receive Microsoft Support for the Windows 10, version 21H1 build available through WSUS, ISO download, Azure Marketplace, and directly from Windows Update in the Release Preview Channels.

    If you run into a severe issue that prevents you or other users in your organization from using a device, or compromises security or personal data, use the online form to request assistance directly from Microsoft Support—at no cost to you.

  • Aleks Lopez's avatar
    Aleks Lopez
    Icon for Microsoft rankMicrosoft
    Jul 21, 2021
    Our team supports Insider builds today! Sometimes issues resolve themselves as new builds are released, but we still accept these issues from customers. Feel free to send me an email and I can help get you to the right folks --> aleksk@microsoft.com.
Date and Time
Jul 21, 202110:00 AM - 11:00 AM PDT