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Hi Tracy. Thanks for the feedback. Can you please provide more information about the situation you are seeing with smaller companies? Also for completeness, you probably know there are the add-on pack that can be purchased to increase the limit. In addition, the 5 prints per user per month are pooled. Some people don’t print at all in a given month leaving more capacity for others.
This way of thinking is flawed and makes it needlessly complex
As outlined above, it should be streamlined
This is how it should be
Solution #1
Business Premium includes a partial licence for Universal Print, however it's limited to printing on the devices with the Connector installed, and you cannot print across the internet
Universal Printing SKU includes the full product for $1,5 per user per month and includes unlimited printing with full integration and access to print across the internet
Solution #2
Business Premium includes the full version at no extra cost, increasing said SKU's value and the adoption
As it stands now, no sane business, should make use of Universal Print as the licencing makes it needlessly complex and there is no killer feature - You really should consider making it easier, or giving an option where you do not need to consider purchasing 500, 1000, 10000, 100000 print jobs - Which none of your competitors are doing (Printix and Uniflow Online for example)