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AMA: Microsoft Store and Windows app management

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Wednesday, May 31, 2023, 07:30 AM PDT

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Have questions about deploying and managing Microsoft Store, line-of-business (LOB), and Win32 apps across your Windows ecosystem? Ask Microsoft Anything! With support for the Microsoft Store for Bus...

Heather_Poulsen

Updated Dec 27, 2024

Tech Community Live

Copper Contributor

May 30, 2023

We have an open incident using New Store to uninstall Windows built-in apps using system context. Some devices work as expected but other will continuously fail with various fail messages. The devices that are already in use seem to be the ones that see the errors but not all of them and not every built-in app uninstall. Net new devices that are being provisioned don't seem to be having the issue.

Eric79x
Iron Contributor
May 30, 2023
I suspect that could be an issue related to the Store re-design last year. There was some under-the-hood changes to go along with the UI re-design. I ended up having to manually download standalone installers for the current Store and AppInstaller packages, and then manually deploy those to computers* that were having Store and Store app update issues.

*almost all the computers I have seen with the Store issues you described have had at least one Windows 10 major version upgrade - i.e., they started life before the new store design. I've not been able to determine why some of them just won't update. I've had a few 18363-19041 computers that still have the old store and when you click on either "Library" or "Get Updates", it just kicks you back to the Store main page and could only be fixed by manually installing current Store and AppInstaller from standalone packages.
- clshores
  Copper Contributor
  May 30, 2023
  I will try this on my device and see if the failures stop.
  - Eric79x
    Iron Contributor
    May 30, 2023
    I sent you a PM with more details.

Date and Time

May 31, 20237:30 AM - 8:30 AM PDT